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Shipping Policy:

Thank you for choosing Norhtew for your wood products! Our Shipping Policy outlines important information regarding shipping rates, delivery times, and other relevant details.

1. Order Processing:
- Orders are typically processed and shipped within 1-3 week of receiving payment, unless otherwise stated in the product description or during checkout.
- Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Rates:
- We offer several shipping options, including standard and expedited shipping, depending on your location and the size of your order.
- Shipping rates are calculated based on the weight and dimensions of the items in your order, as well as the shipping method selected during checkout.

3. Estimated Delivery Times:
- Estimated delivery times vary depending on your location and the shipping method chosen.
- Standard shipping typically takes between 1 to 2 business days for domestic orders and 3 to 5 business days for international orders.
- Expedited shipping options may be available for faster delivery, with estimated delivery times ranging from 2 to 3 business days for domestic orders and 1 to 3 business days for international orders.

4. Tracking Information:
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

5. Shipping Restrictions:
- Some products may be subject to shipping restrictions based on size, weight, or destination.
- We do not ship to P.O. boxes or APO/FPO addresses at this time.

6. International Shipping:
- We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
- Delays may occur due to customs clearance procedures, which are beyond our control.

7. Shipping Insurance:
- We offer shipping insurance for an additional fee to protect your order against loss or damage during transit. Please contact us if you would like to purchase shipping insurance for your order.

8. Order Tracking and Support:
- If you have any questions or concerns about your order or its delivery status, please contact us at Northew and include your order number for reference.

By placing an order with Northew, you agree to abide by the terms of our Shipping Policy. If you have any questions or need assistance, please don't hesitate to reach out to us.

Thank you for shopping with us!

Last updated: 01.11.2025